What are the steps to follow when something goes wrong?

Our claims specialists are available to help you if anything goes wrong. We will provide you with support throughout the process and help you get back on track as soon as possible.

If you experience any loss, damage, or liability, please let us know as soon as possible. We will advise you on the next steps and may arrange for an assessor to inspect your property if needed.

Submitting a claim to us is easy and can be done online 24/7 through our claims lodgment.

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