You need to prove that the damage or loss is covered by your insurance policy. Check your Policy (PDS) to know what is and isn’t covered.
If you have a valid claim, fill out a claim form as soon as possible and provide supporting documents like photos, quotes, or receipts. We’ll let you know if we need more information.
Submit your claim online with all the required documents.
If there’s theft, damage, or malicious act, call the police right away and give them a list of the lost or damaged items. You’ll need a police report to make this kind of claim.
If someone files a legal liability claim against you, send us any documents or information about the case. Don’t admit guilt or offer to settle the claim without talking to us first.
